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Service Administrator (Full Time)

Kerry, Ireland


We are presently recruiting for a Service Administrator for our clients in Killarney, County Kerry.  You will be required to book all machinery in for services, arrange collections for customers and process all invoices. This is a full time position based in Killarney.


  • Act as the first point of contact with customers either in person or by telephone/email, seeking to convert customer enquiries, when appropriate, to service bookings.
  • Refer to service history to accurately identify service needs and that all customers concerns are correctly captured on the job card.
  • Record customers details accurately, clarify payment options at the time of booking and confirm time for pickup.
  • Assist in Service administration procedures.
  • Update records and databases with personnel, financial and Machinery data.
  • Handle administrative requests and queries from management.
  • Ensure efficient processing of Service Department paperwork.
  • Check on progress of services to Machinery throughout the day


  • Excellent customer service skills, professional phone manner and work ethic essential.
  • Proficiency in MS Office including Excel, Word, Outlook.
  • Ability to work well in a process driven environment.
  • Attention to detail and problem solving skills.
  • Strong oral and written communication skills.
  • Strong organizational skills with the ability to multi-task in a fast-paced environment


This is a full time permanent position, market salary rates apply based on experiences and in the region of €25,000. For further information please forward your CV to Joe directly.



About us

Recruitment with a difference...


Whether you are searching for a job or the right candidate to fill a position, at Red Chair Recruitment we aim to develop an open relationship with both candidates that will turn the new job into a career and hiring managers that will turn the new employee into an integral part of your team.